If you get your own server, you shall have more independence as to what you'll be able to install and run compared to a shared hosting account. With a shared service, you've got access just to your own account, hence you're not able to install server-side software. Even though this is not a concern for the majority of script-driven apps, there are some which have particular requirements and need specific software to be present on the machine either for some additional features or for them to work at all. If you have practical experience, you won't have any problems to run the server, but if you do not, you may simply not have the skills to deal with everything and use the script applications you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and assist you with any difficulties that you may face.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is available with all virtual private server solutions we offer and you can add it either during the signup or at any time later via your billing CP. It comes with 60 minutes of custom work on your hosting server, so our administrators can assist you with software installation or setup. They could also troubleshoot any piece of software which you have already installed in case it does not work, so you'll not have to waste time to figure out what is wrong as they can aid you in a very quick and skilled way. Because this is a one-time upgrade, you could get it only when you need it and if a certain task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective if you can't do something on your own or if you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a specific task.

Installation and Troubleshooting in Dedicated Servers Hosting

You may add the upgrade to any of the Linux dedicated servers hosting packages which we offer at any time that you need it. In the event that you need any custom work from our admins just after your server is set up, you could order the upgrade during the server signup procedure, or if you need something to be performed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your server, so in case you face any problems to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our experts shall aid you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable if you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.