Live Chat Support in Cloud Web Hosting
As we acknowledge the fact that a number of situations are usually resolved if you talk with a live person, we offer a live chat service for all our prospective and current clients. Our chat is available every day and our support agents can assist you with a wide range of questions and issues. In case you aren't our customer yet, you can learn more about our cloud web hosting packages and the hosting platform in general so as to be certain that your web sites will function properly on our servers. If you already have an account and you have some questions or you experience any kind of troubles with any of our solutions, you can get in touch with us through the live chat and we can provide you with the necessary information or help you troubleshoot the problem. You will have to open a support ticket for some problems that need longer time or the assistance of a sysadmin, but for a lot of basic issues you can receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is designed for all our prospective and current clients. In case you are searching for a new hosting account, you will be able to chat in real time to one of our agents and get more info about our Linux semi-dedicated packages so as to pick the perfect plan for your web sites. In the event that you already own an account with us, we will assist you in a very timely manner with general, billing and 1st level technicalmatters. Though in some instances you may have to open a support ticket since there're issues that cannot be resolved on the live chat, we will assist you with various common tasks, like installing an email account in an email client or forwarding one domain to another one. In this way, you will benefit from quick support and you'll save time and effort.