You will find a lot of cloud web hosting suppliers out there, yet many of them are resellers who have restricted resources, especially in terms of support. A way to distinguish them is the option to contact the company by phone. The level of support that you can receive via this way of communication may vary based on the provider - several of them provide you with expert telephone support, various others offer common and customer support only as some matters are more time-consuming and it's faster and easier to be resolved via a ticket, particularly when the issue needs to be escalated. However, it is good to find that you can reach your hosting supplier as there're countless small-scale problems that can be managed easily and timely through a telephone call, not mentioning that you can get more info for the services before you become a client.

Phone Support in Cloud Web Hosting

All our cloud web hosting plans include telephone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you'll be able to phone us and learn more about our services or whether we will meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so you can call the phone number which is nearer to you. In case you're an existing customer, we can help you promptly with all the general and billing issues and with a number of technical issues in order to save you time and efforts - we acknowledge the fact that sometimes it is much easier talk with a live person and get things done promptly. Certainly, some issues cannot be taken care of over the phone, so if this is the case you are able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hours per day as part of the support services for each and every semi-dedicated server plan that we supply. Considering that some issues are more complex and time-consuming, you will need to open a ticket if you experience such a problem, still for any general, billing or small-scale technical issues you can always give us a call and we'll help you quickly in order to save you the time you will need to spend on creating a ticket. Even if you don't have an account yet, you will be able to find out whether you can host your websites on our top-notch cloud platform or you are able to get any other general information about our semi-dedicated solutions. We now have local phone numbers in the United States of America, Great Britain and Australia plus a worldwide number, so you'll be able to call the one that is nearer to where you are.