A 99.9% Server Uptime
Our cloud web hosting platform is based on a dependable, top–of–the–line hardware configuration and a strongly modified Linux variation. So, no matter what your website is, or how many visitors you have, or even in case there is a DDoS assault, our machines will remain up and running and your web sites will stay accessible online.
Our Linux cloud web hosting packages plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also set up our own internal network in all our datacenters. Everything is based on top–class hardware elements supplied by Juniper. Plus, on every router, we’ve configured a firewall with an advanced set of rules with the intention to sift all shady requests.
As a result, in each of our data centers – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to minimize all possible risks with our cloud hosting packages and irrespective of the fact that we offer excellent customer support, there are times when the client simply isn’t pleased with what we have to offer. Or he wants to upgrade to a more robust hosting service, such as a virtual private server or a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely pleased, you will receive a full refund.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you probably know how infuriating this can be, even more so when your site is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be available to you and they’ll get back to you within an hour. And the best part is that their average response time is under 20 minutes!