Customer Support Channels
A 1–hour Response Guarantee
Delivering high quality support in a timely manner is our high priority, so that we back up each Linux cloud web hosting packages plan with a one hour ticket resolution guarantee. The moment you share a ticket or post an e–mail, our user technical support team will try their best to offer the most satisfactory resolution for your situation and to provide you with help and advice quickly.
A Top–quality Support Service
Our help support service is offered by a group of knowledgeable professionals that are able to answer to your issue promptly. It is easy to get in touch with the support team by launching a help and support ticket from your Web Hosting Control Panel or by submitting us an email message. On business days, you can also call us on the phone or make use of the live chatting option.
An Intuitive Help Section
Our company has integrated a huge knowledge base into the Control Panel allowing you to acquire effective step–by–step guidelines any time. Each area of the Control Panel features its own contextual support area showcasing a variety of how–to posts. We have also prepared videos to provide you with a greater idea of exactly how to accomplish any presented process.