Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Solution Warranty

  • Our client help crew is present 24/7 to respond to all your service requests. Every single ticket you send to us shall be addressed within maximum 60 minutes. If your situation calls for aid from an admin, we are going to send the ticket to the technician on duty and will notify you that the case is being taken care of.

  • Top quality support service

  • Top–quality Client Help Service

  • We’ll be online for you 24x7 to offer advices and tech support as well as to assist you with any issue that you could possibly stumble upon whilst maintaining your virtual server. We can assist you with all installed in advance software packages, like your OS, server admin panel (depending on the VPS type) and the Web Hosting Control Panel created completely by us.

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Web Hosting Control Panel that is available free with your VPS provides you with an incorporated article base. You’ll see an assortment of illustrative how to articles and reviews and a choice of step–by–step video courses that display all the general website supervision responsibilities. You can find them by pressing the Help or Video keys in the upper right corner of each Control Panel section.